Shipping

• Delivery time: 5 to 9 business days
• Delivery options: USPS Home delivery

• Delivery time: 4 to 6 business days
• Delivery options: Royal Mail Home delivery

• Delivery time: 5 to 9 business days
• Delivery options: Australia Post Home delivery

• Delivery time: 3 to 6 business days
• Delivery options: - Home delivery and

- Pick-up point (Mondial Relay) for France, Belgium, Netherlands, Spain and Portugal.

• Delivery time: 5 to 9 business days
• Delivery options: Canada Post Home delivery

• Delivery time: 3 to 6 business days
• Delivery options: Swiss Post Home delivery

• Delivery time: 6 to 12 business days
• Delivery options: Home delivery

Currently, our promotional campaign allows you to benefit from free delivery for orders over $80. This offer is valid for all our products and for a limited time.

You can keep an eye on the progress of all your orders placed on Japan Avenue. As soon as your package is shipped, you will receive a shipping confirmation email containing your order number. Simply enter your tracking number and postal code on our tracking platform.

You can also track your package directly on the carrier’s website (USPS, Royal Mail, Australia Post...).

For orders within the European Union, you will not have to pay customs and import duties.
For orders destined to countries out of the European Union, you may have to pay taxes or customs fees. The total amount you will have to pay is beyond our control. These charges are to be paid by the recipient of the order.
For more information on possible charges, we recommend contacting your local customs office. This will avoid any unpleasant surprises.

We are a French company. Our head office is located in Paris (75008)